PRIVACY POLICY
Archimedez ("we", "us", "our") respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our digital house plans, or contacting us.
This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
When you visit or use Archimedez, we may collect information such as:
- Name
- Email address
- Phone number
- Billing information
- Shipping or billing address, where applicable
- Order and purchase details
- Payment-related information processed through our payment providers
- Account information
- Device, browser, IP address, and website usage information
- Information you provide when contacting customer support
We do not normally receive or store your complete payment card or banking credentials. Payments may be processed securely by third-party payment providers.
2. How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Provide access to purchased digital house plans
- Send your order confirmation and download information
- Provide customer support
- Maintain your account and order history
- Process payments
- Prevent fraud and unauthorized activity
- Improve our website, products, and services
- Send marketing communications where permitted by law and applicable consent requirements
- Comply with legal and regulatory obligations
3. Digital Product Delivery
When you purchase a digital house plan, your email address may be used to send your purchase confirmation and digital product access information.
Your purchased plans may also be made available through your Archimedez order page.
4. Cookies and Similar Technologies
Archimedez may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and support marketing activities.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Third-Party Services
We may use trusted third-party service providers for services including:
- Website hosting and e-commerce
- Payment processing
- Email delivery
- Digital product delivery
- Analytics
- Advertising and marketing
- Customer support
These providers may process information as necessary to provide their services.
6. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based service can guarantee complete security.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal requirements.
8. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, deletion, or withdrawal of consent where applicable.
To make a privacy-related request, contact:
Email: [PRIVACY EMAIL]
Business Name: [LEGAL BUSINESS NAME]
9. Children's Privacy
Archimedez does not knowingly seek to collect personal information from children where prohibited by applicable law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.